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OMNI Platform

Delete Account

OMNI – Account Deletion

Request deletion of your OMNI account

OMNI gives you full control over your data. Follow the steps below to delete your account and all associated health records.

How to delete your account

You can do this directly from the app or from the web:

Option A – from the app (iOS or Android)

  1. Open the OMNI app and log in.
  2. Go to Settings (bottom-right tab).
  3. Under the Account section, tap Delete Account & Data.
  4. Confirm the action in the dialog that appears.
  5. Your account will be deleted immediately and you will be signed out.

Option B – from the web portal

  1. Log in at protokolos.com.
  2. Go to your Profile and click Data Rights Portal.
  3. Type DELETE MY DATA in the confirmation field and click Delete now.

Can't log in?

Email us at contact@core-dynamics.io with the subject "Account deletion request" from your account's email address. We will process the request within 30 days.

What is deleted and what is kept

When you confirm deletion, OMNI permanently removes all health and profile data tied to your account. Only a minimal anonymous record is retained to prevent registration fraud.

Data Action Retention
Personal profile (name, email, date of birth, height, weight, gender, country, timezone) Deleted Immediate
Biomarker results and clinical test records Deleted Immediate
Nutrition logs, fasting sessions, and body measurements Deleted Immediate
Workout plans, sessions, and custom exercises Deleted Immediate
Messages, tasks, and notes Deleted Immediate
Onboarding data (clinical history, family history, habits, uploaded medical files) Deleted Immediate
Integration tokens (Fitbit, Withings, Google Health, Tuya, Whoop) Deleted Immediate
Device sessions and refresh tokens Deleted Immediate
Anonymous account stub (internal ID, no personal data) Retained Indefinite – to prevent registration fraud

Have questions?

Reach us at contact@core-dynamics.io. You can also review our Privacy Policy.