Request deletion of your OMNI account
OMNI gives you full control over your data. Follow the steps below to delete your account and all associated health records.
How to delete your account
You can do this directly from the app or from the web:
Option A – from the app (iOS or Android)
- Open the OMNI app and log in.
- Go to Settings (bottom-right tab).
- Under the Account section, tap Delete Account & Data.
- Confirm the action in the dialog that appears.
- Your account will be deleted immediately and you will be signed out.
Option B – from the web portal
- Log in at protokolos.com.
- Go to your Profile and click Data Rights Portal.
- Type
DELETE MY DATAin the confirmation field and click Delete now.
Can't log in?
Email us at contact@core-dynamics.io with the subject "Account deletion request" from your account's email address. We will process the request within 30 days.
What is deleted and what is kept
When you confirm deletion, OMNI permanently removes all health and profile data tied to your account. Only a minimal anonymous record is retained to prevent registration fraud.
| Data | Action | Retention |
|---|---|---|
| Personal profile (name, email, date of birth, height, weight, gender, country, timezone) | Deleted | Immediate |
| Biomarker results and clinical test records | Deleted | Immediate |
| Nutrition logs, fasting sessions, and body measurements | Deleted | Immediate |
| Workout plans, sessions, and custom exercises | Deleted | Immediate |
| Messages, tasks, and notes | Deleted | Immediate |
| Onboarding data (clinical history, family history, habits, uploaded medical files) | Deleted | Immediate |
| Integration tokens (Fitbit, Withings, Google Health, Tuya, Whoop) | Deleted | Immediate |
| Device sessions and refresh tokens | Deleted | Immediate |
| Anonymous account stub (internal ID, no personal data) | Retained | Indefinite – to prevent registration fraud |
Have questions?
Reach us at contact@core-dynamics.io. You can also review our Privacy Policy.